Frequently Asked Questions

As we work with “small batch” producers we may run out of stock on certain items. However, our partners have assured us that they will be able to re-stock us within a matter of days.

Our aim is to try and keep the site fully stocked at all times but just remember – “good things come to those who wait”

Out of Stock – this may mean that either our stocks have depleted or the producers stocks have.  But fear not, they don’t take long to get them back up to order level.

Coming Soon – we have confirmed agreement to list goods from the producer and are just waiting on confirmation of an availability date.

On Order – stocks are low and we have reordered the product with our suppliers (2-3 day turn around time).

Pre Order – some products are very much in demand so we won’t always have a large amount of stock.  However, you can contact us to “pre order” your product and that way you are guaranteed to get yours when the stock gets delivered

Ordering is simple, once you have found the product you want, add it to your shopping cart and follow the step by step instructions.   Payments are processed via PayPal or Square but don’t worry you don’t need to have an account with them.  All you need is a credit or debit card.

At Crafty Connoisseur we use Square and PayPal for our payment processing, full secure and very reliable and you don’t need to have a paypal account.  Our standard shipping starts at £4.95 for a business days delivery time, express 48 hour delivery is available from £7.95. We are happy to provide a quote for shipping outside the UK but please note that all “non UK” duties and taxes are the responsibility of the customer residing in the destination country.

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temporary change to delivery schedules

Due to COVID we are experiencing delays in processing new orders at present, but we are continuing to take orders for future delivery.  If you wish to discuss your order, please get in touch using details under our Contact Us section.