If you don’t know just ask
FAQS
What are Crafty Samples?
For some products, we are able to offer customers the chance to purchase a 3cl sample. This allows you to try the spirit before you commit to purchasing a full bottle.
Why is your portfolio small compared to your competitors?
We keep our portfolio small so that we can know everything about each product. This means we are able to tell you all about the brands, their story and help with recommendations.
Payment and Shipping
At Crafty Connoisseur we use Stripe and PayPal for our payment processing, fully secure and very reliable and you don’t need to have a PayPal account. Our standard shipping starts at £4.99 for a 48-hour delivery. 24hrs delivery (based on business days) is available from £6.75. We are happy to provide a quote for shipping outside the UK but please note that all “non-UK” duties and taxes are the responsibility of the customer residing in the destination country.
How do I place an order?
Ordering is simple, once you have found the product you want, add it to your shopping cart and follow the step-by-step instructions. Payments are processed via PayPal or Stripe but don’t worry you don’t need to have an account with them. All you need is a credit or debit card.
Out of Stock, Coming Soon, On Order – what’s that all about?
As we work with “small batch” producers we may run out of stock on certain items. However, our partners have assured us that they will be able to re-stock us within a matter of days.
Our aim is to try and keep the site fully stocked at all times but just remember – “good things come to those who wait”
Out of Stock – this may mean that either our stocks have depleted or the producers stocks have. But fear not, they don’t take long to get them back up to order level.
Coming Soon – we have confirmed agreement to list goods from the producer and are just waiting on confirmation of an availability date.
On Order – stocks are low and we have reordered the product with our suppliers (2-3 day turn around time).
Pre Order – some products are very much in demand so we won’t always have a large amount of stock. However, you can contact us to “pre order” your product and that way you are guaranteed to get yours when the stock gets delivered
Spirit Club
When Does the Crafty Spirits Club Launch?
We are launching the Spirits Club in November 2023 with our first cut-off date for the November release being the 15th. So, make sure you mark it on your calendar and keep your eyes peeled for the big announcement.
Do You Ship the Spirit Boxes Internationally?
No, we do not offer international shipping on our subscription boxes at this time as it is a UK service.
Can I Have More Than One Bottle in My Subscription Box?
No, currently, we are only offering one 70cl bottle per subscription box. There is the potential for us to expand on this in the future, but at this point, we have no plans to do so. There is also a limit of one box per customer.
Can I Pause My Crafty Spirits Club Subscription?
If you want to pause your subscription because you need a break or are going away, there is an option for you to do so. The feature is valid twice per year, and cannot be applied two months in a row. It will be as simple a process as cancellation, offering flexibility to your spirit delivery.
Can I Cancel My Crafty Spirits Club Subscription?
The cancellation process will be incredibly simple, giving you a lot less stress if you want to end your monthly sub. Simply contact us before the 15th of the month and we will cancel your account for you.
What’s Inside the Crafty Spirits Club Box?
When you sign up for a membership and receive your box, there is one thing we make sure to avoid. We never throw in tat to bulk things out, so you won’t find bags of crisps that you’ll never eat or dried crackers you didn’t want. We don’t even include tonics because you signed up for the best and finest spirits around, and we always offer a premium service.
Inside your box, there will be one 70cl bottle of our chosen spirit for that month. Now, what makes this exciting is that every single one will be new to our store, meaning you’re going to be the first to try every whisky, gin, vodka, or other spirits that we want to implement. More than this, the spirits in our Crafty Club boxes will not be available for anyone to buy for 6-8 weeks. We want you to feel exclusive.
What are the Subscription Options for the Crafty Spirits Club?
To launch our new subscription service, we will have two different options available. The first is a monthly spirit box, which will be delivered with our new spirit of the month inside. Alternatively, there will also be a bi-monthly option – allowing you to choose a service that brings our chosen spirits to you every second month.
The pricing for each of these subscription plans will be announced when we launch in November.